Yes, our subscription boxes are currently only available in 10-inch loops.

Yes! You can easily cancel your subscription and/or membership at any time.

To cancel, simply log into your account and mange your subscription yourself or send us an email to info@acornsandtwigs.com

Your first payment is charged immediately, and we'll ship you this month's box right away. After that, all reoccurring payments happen on the 1st of each month.

If you sign up within 3 days before the 1st, your first box will start the next month — this prevents two charges happening too close together.

Only if you order the subscription box.

The DIGITAL MEMBERSHIP does not include any physical items.

The SUBSCRIPTION BOX will include all supplies for the 4 patterns released each month.

You will need a a 10-inch loom. We have a 10" sized loom available on the website. It comes with all the tools that are needed, and will be offered to you before you check out to make sure you have everything you need to hit the ground running.

All subscriptions ship by the 10th of the month. The contents are themed for the following month.

Meaning for example, a 4th of July box would be shipped by June 10th. This assures that you will be getting holiday sensitive themes in time to make and decorate before the holiday. This is especially important for holidays like Easter or 4th of July. 

You will need a 10-inch loom. We have one available on the website. It comes with all the tools that are needed, and will be offered to you before you check out to make sure you have everything you need to hit the ground running.

Yes! What a wonderful idea.

Simply enter their shipping address at checkout and your address in the billing section.

We do not include prices or invoices inside the subscription boxes.

Digital items will be emailed to your email address so keep that in mind!

We promise to ship all boxes by the 10th of the month. I mean, we'll try to ship by the 5th but of course sometimes things don't as planned, plus there's holidays and weekends so that's why our promise is the 10th, to give us a bit of wiggle room :)

We are located in Iowa, so nice and central. Most boxes take 1-5 business days to ship. So we'd like to assume you'll have your box by the 16th at the latest.

You'll get a tracking number emailed to you as soon as we purchase a shipping label. Sometimes we purchase the labels a couple of days earlier than pick up day, but that will be reflected on the tracking page.

When in doubt: send us an email!

Info@acornsandtwigs.com

We like to keep as much of a surprise as possible, but if you'd like a sneak peek, head to our Facebook group: https://www.facebook.com/groups/keeponlooping towards the end of the month.

We do not offer refunds after the charge has gone through. Please be sure to cancel your subscription before the 1st of the next month to avoid it renewing if you no longer want you box.

You can cancel by emailing us info@acornsandtwigs.com. before the new month's charge.

Also, when you cancel, you will continue to have VIP perks until the end of the billing cycle (aka end of the month), but it will not renew.

We will email you a link to access the downloadable patterns on the 10th of the month.